Quoted from http://www.37signals.com/svn/posts/1118-features-are-a-one-way-street

Published: 2008-07-02 10:30:30

Quoted from http://www.37signals.com/svn/posts/1118-features-are-a-one-way-street

via www.37signals.com/

Once your user base has grown beyond a certain point, you cannot take features away from them. They will freak out. Whether the feature is good or bad, once you launch it you’ve married it. This changes the economics of feature additions. If you can’t destroy what you build, each addition holds the threat of clutter. Empty pixels and free space where a new feature could be added are the most valuable real estate on your app. Don’t be quick to sell it, because you can never get it back.

Interesting remark regarding the adding of features to mature applications.